By using Nakshvi, the user unconditionally accepts the terms and conditions outlined below and elsewhere on the site. Nakshvi reserves the right to modify, add to, or delete these terms and conditions at any time.
1. General Information
Users must carefully read all product and service details provided on relevant sections of the website before proceeding with any transactions.
2. Role of Nakshvi
Nakshvi acts solely as a facilitator between users and vendors. We are not liable for any losses, expenses, quality issues, damages, or taxes incurred by users through vendor transactions.
3. Service Liability Disclaimer
Nakshvi is not responsible for any damage suffered by users from using the platform, including loss of revenue, data loss, delays, non-delivery, service interruptions, or any issues caused by vendor actions or system errors.
4. Product Quality & Alterations
All products are checked by vendors to ensure standard quality. Customers may need to carry out necessary alterations on readymade/customized products at their end.
5. Pricing & Availability
Prices and product availability are subject to change at Nakshvi’s sole discretion without prior notice.
6. Order Cancellation
Requests for order cancellations will not be entertained once placed.
7. Order Refusal Rights
Nakshvi reserves the right to refuse or cancel orders due to incorrect pricing or other unforeseen issues. Refunds will be issued accordingly.
8. Delivery Errors
If a non-delivery or late delivery occurs due to incorrect user details (e.g., wrong/incomplete address, recipient unavailable), any additional re-delivery charges will be borne by the user.
9. User Information & Verification
Users must provide accurate and authentic information. Nakshvi reserves the right to verify details and reject registrations if false information is detected.
10. Credit Card Fraud
Nakshvi is not liable for credit card fraud. The responsibility to prevent fraudulent transactions rests solely with the user.
11. Force Majeure
Nakshvi is not responsible for delays or non-delivery due to unforeseen circumstances such as floods, fires, wars, or acts of God.
12. Age Requirement
Users must be at least 18 years old or have parental/legal guardian consent to use the services.
13. Complaint Window
Complaints will only be entertained within 15 days of order delivery.
14. User Support & Queries
For any questions or clarifications regarding these terms, users must contact info@nakshvi.in before proceeding with the service.
15. Refund Limitation
In cases of non-delivery or late delivery, Nakshvi’s maximum liability is limited to the order value. No additional compensation will be provided.
16. SECTION 18 - GOVERNING LAW (LAW OF JURISDICTION)
These terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the law of New Delhi, India.
For any further assistance, please reach out to us:
Email: info@nakshvi.in
